Terms & Conditions

Buying a Peter Horobin Saddle from Art2Ride Saddlery

Art2Ride Saddlery, as the exclusive distributor for PHS Saddles in North America, works hand in hand with the Certified Saddlefitters listed on this website. The Saddlefitters have been chosen carefully for their knowledge and lifetime experience as a horseman and a passion to help the horse/rider enjoy the most perfect relationship with their horse by guiding and educating the horse owner as to proper saddle fit for the horse and the helping to choose a model to work best for the rider.

SADDLE PURCHASE: Your PHS Certified Saddlefitter is committed to helping you choose an appropriate saddle for you and your horse. There is a 7 day grace period after purchase, or possession, of your PHS Saddle to evaluate if the saddle was the right choice. After this grace period the saddle is not returnable for any reason.

If within the grace period you experience issues please consult with your PHS Certified Saddlefitter to discuss the remedies. If your concerns can not be addressed, the saddle may be returned for a full refund minus the evaluation and shipping fee and a restocking fee of $250.

If damage, beyond normal wear and tear, occurs during the grace period or at any time you have a PHS Saddle in your possession before purchase, you are responsible for the devaluation of the saddle determined by your PHS Certified Saddlefitter.

CUSTOM SADDLE ORDERS: Customizing a saddle specifically for you and your horse is an exciting process and your saddle will normally arrive stateside within 12 weeks once your order is processed. There is a deposit of 50% of your invoice total required to submit your special order. Once your order is submitted it can not be cancelled. Some special order saddles may not be returnable if the customization is unusual, your fitter will inform you if your saddle falls under this restriction. Once you receive your saddle, a 7 day grace period is allowed for you to evaluate the saddle. If you have concerns, please consult with your PHS Certified Saddlefitter for a remedy.
If your concerns can not be addressed and you wish to return the saddle, you will receive a full refund minus $500, the evaluation fee and shipping.

PRODUCT WARRANTY: Your new Peter Horobin Saddle warranty is covered by PHS Saddlery and you can view the full warranty description here. Be aware that the warranty does not apply to used saddles and void if anyone other than a PHS Certified Saddlefitter services, repairs, flocks or adjusts your saddle. Your leather warranty is also at risk if any product other than the specially formulated PHS Leather Care is used on your new saddle.

If you have any questions about these terms, please contact us at karen@art2ridesaddlery.com.

Thank you for visiting Art2Ride Saddlery!